Stress has a detrimental effect on our performance, it makes us behave inappropriately. In order to cope well at work, we need the skills to learn how to respond well to these difficult situations. This 5-hour course is designed for those responsible for teams who are looking to develop techniques to manage stress effectively - from managers working in high-pressure environments to teams who want to develop a balanced and stress-free culture and environment can take this course. Also suitable for individuals where stress is affecting their performance and their personality in everyday life.

Course objective:
To understand stress in the workplace both in terms of organizational costs and how to measure absenteeism and turnover. Identify organizational influences on stress. Identify stress and the individual by detailing individual personality profiles. Detail ‘The General Adaptive Syndrome’. Manage stress in the workplace

Learning outcome:
By the end of the training course, participants will be able to define the key concepts associated with stress management. Participants are assessed throughout the course by instructor observation of the essential skills. There is also a summative assessment of knowledge and skills at the end of this course.

Course content:

• What is Stress
• Stress in the Workplace
• Impact on the Organization
• Measuring Absence and Turnover Organizational Influence on Stress
• Organizational Factors Stress and The Individual
• Stress and Personality Types The General Adaptive Syndrome
• What is the General Adaptive Syndrome
• Physical Symptoms
• Behavioral Symptoms
• Eustress Managing Stress in the Workplace
• Role of Management and Role of the Individual
• Support Programs
• Personal Coping Strategies