If you are managing a team or you have a role that requires you to exhibit a lot of leadership skills then this class is for you.
By taking your private 4 hours course (2 sessions x 2 hours), you will be propping yourself up to learn how to influence others and get the work done, solve team problems and help the teams grow, and create the right environment to inspire your team.
Supervisors, senior supervisors, team leaders, managers, department heads, and anyone who wants to play a leadership role.
Training Course Agenda:
a) What is Leadership in the true sense?
b) Where do today’s managers and supervisors come from?
c) What skills do managers and supervisors need to have to effectively get results through others?
d) Helping team members become productive
e) How to communicate and what to communicate
f) Building trust
g) Dealing with conflicts
- Building effective teams
a) Clarifying goals and expectations
b) Motivating people to produce.
c) The art and science behind motivation
d) Training and Coaching for optimal performance
e) Decision making and problem-solving
f) Creating synergistic teamwork-building an effective team
g) Customer service – your customers need to have an elevated experience with your business
* All materials will be provided
* Coffee, tea & light refreshments will be offered during the sessions
All sessions are valid for 30 days upon booking
25 - 65 years old
* You will earn a certificate of completion after completing 16 contact hours
48 Burj Gate Towers, 19th Floor
Next to Dubai Mall Metro Station & Sofitel Downtown Hotel
Sheikh Zayed Road