• The six-step process for Performance management
• The 5 stage process for the formulation of key responsibility areas
• Checklist for Performance Management Process
• Considerations for devising the overall vision for the organization
• Leadership style theory for developing the vision of the organization
• 5 critical behaviors for healthy corporate culture
• 13 point checklist for performance management template
• 15 points of general information for performance management
• The 5 stage kra design process - KRAs - KRA Formulation
• Designing of KRA template – Goals & Behaviors
• Rating Scores to be utilized – Description
• Core competencies required for Performance Management – The Michigan and Ohio basic style theory – For Leaders (Type of Leadership concept related to competency)
• Competency required for Performance Management?
• Giving and Receiving feedback by superiors
• Performance Management Checklist
• Basic and advanced features of Performance Management
• Models and tools of Performance Management –
• Management By Objective with the advantages and disadvantages
• 360 Degree Feedback with its advantages and disadvantages
• Nine box model with its advantages and disadvantages- How can be Performance Management be Linked to Compensation?
• What is the Basic data required for Performance Management?
  • Qualitative
  • Quantitative
• Formats of Performance Management?
• How frequently can Performance Management be done?
• How can Performance Management be done for Large and Small Organization?
• Implementation factors to be considered for performance management
• Limitations while implementing Performance Management
• A quick summary on the approach process and tools

2. Balanced Score Card

• Definition Balanced Scorecard
• What is Business Performance
• A coherent view of business performance
• How does balanced scorecard assess the business performance
  • The Characteristics of Balanced Scorecard &
  • The four perspectives of the balanced scorecard,
  • Detailed descriptions of the four elements/perspectives of Balanced Scorecard
• Financial Perspective -
  • What does Revenue
  • Expenses
  • Net Income
  • Cash Flow
  • Asset Value means
• Customer Satisfaction-
  • What does Customer Satisfaction
  • Customer Retention
  • Market Share
  • Meaning: Brand Strength mean
  • Positive brand strength
  • Negative brand strength
  • Factors related to brand strength – brand perception, brand awareness, brand loyalty, brand association, market share
• Employee Satisfaction
  • What is Employee Satisfaction
  • Employee turnover
  • Employee Skills, Employee Education
• Internal Process perspective
  • What is Inventory
  • Orders
  • Resource Allocation
  • Cycle Time
  • Quality Control
• How to make balanced scorecard for the organization
  • Points to be kept in mind while creating Balanced Scorecard for Business
  • How to use a Balanced Scorecard
• The 5 aspects for designing the balanced scorecard for an organization
  • Why use the balanced scorecard
  • What is balanced scorecard’s usage
• Advantages of the balanced scorecard,
• Disadvantages or limitations of the balanced scorecard,
• Types of insights from balanced scorecard
  • Independent reflections and the ways data or insights from balanced scorecard can further be utilized for improving business performance
  • How does the financial perspective assist in evaluation of business performance
  • Reflections for business from a financial perspective,
  • How does the customer perspective assist in the evaluation of business performance
  • Reflections for business from customer perspective
  • How does the employee perspective assist in evaluation of business performance
  • Reflections for business from an employee perspective
  • How does the internal process perspective assist in the evaluation of business performance
  • Reflections for business from an internal process perspective,
• Effectivity / Effectiveness of Balanced Scorecard,
• DATA for BSC,
• When BSC can be used,
• What Facts should be kept in mind while devising the balanced scorecard Or
  • What Mistakes to be avoided while designing the Balanced scorecard?
  • 7 mistakes to be avoided while designing the balanced scorecard
• 7 point checklist for designing Balanced Scorecard

3. Strategic Planning

• What is Strategic Planning,
• Why is Strategic Planning important
• The 5 Benefits of Strategic Planning
• 5 Elements of Strategic Business Planning
• 3 Different Levels of Strategy
• Corporate strategy
  • Expansion
  • Stability
  • Retrenchment
  • Renewal
  • 4 Pillars or Components of Corporate strategy
• Business Strategy
  • Cost Leadership Strategy
  • Differentiation Strategy
  • Focus Strategy
• Operations / Functional or tactical strategy
  • Finance
  • Marketing
  • HR
  • Production
  • Research & development
• Approaches to Strategy Planning Or How Strategy Planning Should be done,
• Word Strategy process
• 7 Stage Strategy planning process – The seven stages of strategic planning
  • Tips to use Seven Stage strategic planning process
• Models for Strategic Planning
• The Boston Consulting Group Matrix Model
  • How to use / Tips to Use BCG
  • Questions to ask for Usage of BCG
• Porter’s Five forces
  • How to Use it Or Tips to use
  • Questions to ask
• SWOT Analysis
• PESTLE
• Scenario Planning
  • “What to Do” and “How to Do” of Scenario Planning
  • Questions to ask self
• Summing up the Models – Strategic Planning