Want to provide top-notch customer service? If you're looking to learn how to retain customers and provide ultimate customer satisfaction, this private, online class is for you.
A customer-focus mindset encompasses all the how-to training, the positive attitude, and (here is where the mindset comes in) an understanding of the reason behind a relentless effort to deliver an amazing customer experience. This is a single-session class and takes 2 hours to complete.
- Identify the main dimensions for excellent customer service
- Identify what customers internal/external care about
- Practice in various situations to deliver an outstanding service
All materials will be provided
All sessions are valid for 30 days upon booking
18 and older
- Upon booking the class, the instructor will contact you to set the schedule as per your availability and provide you with a link to the online portal, where the class will be conducted