Want to provide top-notch customer service? If you're looking to learn how to retain customers and provide ultimate customer satisfaction, this private, 2-hour class (1 session x 2 hours) is for you.
A customer-focus mindset encompasses all the how-to training, the positive attitude, and (here is where the mindset comes in) an understanding of the reason behind a relentless effort to deliver an amazing customer experience.
- Identify the main dimensions for excellent customer service
- Identify what customers internal/external care about
- Practice in various situations to deliver an outstanding service
All materials will be provided
All sessions are valid for 30 days upon booking
18 and older
The class can be given in the following locations:
Location 1: Caribou Coffee - Jumeirah Beach Residence
Location 2: Instructor's home studio - Street 4 - Building 104 - Discovery Gardens (unit # will be shared upon booking)
Location 3: Any agreed-upon location in Dubai