Customer Service Excellence

Customer Service Excellence

by Sam Zak

695 AED

(VAT inclusive)

Customer Service Excellence

695 AED

(VAT inclusive)

by:
when:
Flexible Dates
where:
Dubai - Flexible
level:
All Levels
Validity Period: All sessions are valid for 30 days upon booking
We offer a best price guarantee for our classes. If you get a better price, let us know & we'll give you a free AED 100 voucher.
Description:

Want to provide top-notch customer service? If you're looking to learn how to retain customers and provide ultimate customer satisfaction, this private, 2-hour class (1 session x 2 hours) is for you.

A customer-focus mindset encompasses all the how-to training, the positive attitude, and (here is where the mindset comes in) an understanding of the reason behind a relentless effort to deliver an amazing customer experience.

Objectives:

  • Identify the main dimensions for excellent customer service
  • Identify what customers internal/external care about
  • Practice in various situations to deliver an outstanding service

Skill Level:

All Levels

Materials:

All materials will be provided

Validity Period:

All sessions are valid for 30 days upon booking

Age Requirements:

18 and older

Location:

The class can be given in the following locations:
Location 1: Caribou Coffee - Jumeirah Beach Residence
Location 2: Instructor's home studio - Street 4 - Building 104 - Discovery Gardens (unit # will be shared upon booking)
Location 3: Any agreed-upon location in Dubai
Dubai

Register for the class
Schedule
# Sessions
Price
Click here for schedule information

Each session takes 2 hours

After booking this class you will be contacted by the instructor to set your schedule as per your availability.

Instructor's working hours
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4:00PM
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10:00PM
4:00PM
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10:00PM
4:00PM
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10:00PM
4:00PM
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10:00PM
4:00PM
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10:00PM
4:00PM
To
10:00PM
4:00PM
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10:00PM
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