Want to provide top-notch customer service? If you're looking to learn how to retain customers and provide ultimate customer satisfaction, this private, 2-hour class (1 session x 2 hours) is for you.
A customer-focus mindset encompasses all the how-to training, the positive attitude, and (here is where the mindset comes in) an understanding of the reason behind a relentless effort to deliver an amazing customer experience.
Objectives:
- Identify the main dimensions for excellent customer service
- Identify what customers internal/external care about
- Practice in various situations to deliver an outstanding service
Materials:
All materials will be provided
Validity Period:
All sessions are valid for 30 days upon booking
Age Requirements:
18 and older
Location:
The class can be given in the following locations:
Location 1: Caribou Coffee - Jumeirah Beach Residence
Location 2: Instructor's home studio - Street 4 - Building 104 - Discovery Gardens (unit # will be shared upon booking)
Location 3: Any agreed-upon location in Dubai
Dubai
