There's more to sales than explaining the features of a product to customers and hoping it piqued their interest. It's about confidence, presentation, knowing your customers and talking your way into convincing them to buy the products.

This course offers private classes to help improve your sales skills by teaching you the tricks of selling products. You can pick between retail and non-retail, depending on your needs. A retail sale occurs when a business sells a product or service to an individual consumer for his or her own use. Non-retail skills are more marketing skills that involve creating needs for customers, to create more products to sell to them.

The class is just 1 session and 7 hours long.

What you will learn (Retail)

• Understand the principles of retail selling
• Setting meaningful objectives
• Creating the right impression
• Approaching the customer
• Identifying the needs of the customer
• Presenting the right product in the right way
• Overcoming objections
• Closing the sale

Non-retail

• Understand the consultative sales approach
• Achieving sales targets consistently
• Setting meaningful objectives
• Understanding the sales process
• Preparation - key to success
• Understand types of customers
• Creating the right professional impression
• Rapport building techniques
• Create/ Understand needs
• Presenting solutions
• Overcoming objections
• Closing the sale
• After-sales and action planning