Get insight into supply chain management and discover how it benefits the company!

In this private, 7-hour course, you'll learn how supply chain management improves the coordination and relationship between suppliers, producers, and customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With the help of supply chain management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how supply chain management can improve and help almost any type of business.

Course Outline:

• Module 1: Getting started
  • Icebreaker
  • Housekeeping items
  • The parking lot
  • Workshop objectives
• Module 2: Why supply chain management?
  • Customer satisfaction
  • Improving performance
  • Lowering costs
  • Product development
  • Case study
  • Review questions
• Module 3: Key terms (I)
  • Procurement upstream and downstream
  • Raw material
  • Forecasting
  • Carrying cost
  • Case study
  • Review questions
• Module 4: Key terms (II)
  • Inventory
  • Order generation
  • Order taking
  • Order fulfillment
  • Returns management
  • Case study
  • Review questions
• Module 5: Three levels of supply chain management
  • Strategic level
  • Tactical level
  • Operational level
  • Bullwhip effect
  • Case study
  • Review questions
• Module 6: Five stages of supply chain management
  • Plan
  • Source
  • Make
  • Delivery
  • Return
  • Case study
  • Review questions
• Module 7: The flows of supply chain management
  • The product flow
  • The information flow
  • The finances flow
  • Data warehouses
  • Case study
  • Review questions
• Module 8: Inventory management
  • Levels of inventory
  • Just-in-time inventory
  • Keeping accurate records
  • Inventory calculator
  • Case study
  • Review questions
• Module 9: Supply chain groups
  • The suppliers
  • The producers
  • The customers
  • The customer’s customer
  • Case study
  • Review questions
• Module 10: Tracking and monitoring
  • Dashboard
  • RFID'S
  • Alert generation
  • Stock keeping unit (SKU)
  • Case study
  • Review questions
• Module 11: Supply chain event management
  • Inventory alerts
  • Supplier alerts
  • Bottlenecking
  • Being proactive
  • Case study
  • Review questions
• Module 12: Wrapping up
  • Words from the wise
  • Review of the parking lot
  • Lessons learned
  • Completion of action plans and evaluations