Balanced Scorecard (BSC) is a tool that often intrigues the leadership of organizations, entrepreneurs, managers, and employees of small to medium and large organizations. This 3-hour online class shows how business leaders and managers can do performance management and assess evaluation through the BSC tool.

It is through a very important concept that can assist the organizations to prepare a strategic map which reflects the strategic objectives of the business. If Balanced Scorecard is formulated diligently it can assist the organizations and leadership for reflection on the steps that can be taken by the organization to move closer to their strategic objectives. It can, therefore, assist organizations to sail through heights.

Who Should Attend?
The Entrepreneurs, Leaders & Managers. It is also suitable for anyone who is looking forward to starting a career in Human Resources or is going to enter a managerial position or is just about to start a career as well and anyone who is simply willing to learn.

Bespoke session Framework:

• How to devise Balanced Scorecard for organization?
• What are facts to be kept in mind for devising Balanced Scorecard for organization?
• The 5 aspects for desinging the balanced socrecard for an organization
• Usage of Balanced Scorecard and Reflections from Balanced Scorecard
• Advantages of Balanced Scorecard
• Limitations of Balanced Scorecard
• Seven Point Checklist for Designing Balanced Scorecard

Key Learning:

• Definition Balanced Scorecard
• What is Business Performance
• A coherent view of business performance
• How does balanced scorecard assess the business performance
  • The Characteristics of Balanced Scorecard &
  • The four perspectives of the balanced scorecard,
  • Detailed descriptions of the four elements/perspectives of Balanced Scorecard
• Financial Perspective -
  • What does Revenue
  • Expenses
  • Net Income
  • Cash Flow
  • Asset Value means
• Customer Satisfaction-
  • What does Customer Satisfaction
  • Customer Retention
  • Market Share
  • Meaning: Brand Strength mean
  • Positive brand strength
  • Negative brand strength
  • Factors related to brand strength – brand perception, brand awareness, brand loyalty, brand association, market share
• Employee Satisfaction
  • What is Employee Satisfaction
  • Employee turnover
  • Employee Skills, Employee Education
• Internal Process perspective
  • What is Inventory
  • Orders
  • Resource Allocation
  • Cycle Time
  • Quality Control
• How to make balanced scorecard for the organization
  • Points to be kept in mind while creating Balanced Scorecard for Business
  • How to use a Balanced Scorecard
• The 5 aspects for designing the balanced scorecard for an organization
  • Why use the balanced scorecard
  • What is balanced scorecard’s usage
• Advantages of the balanced scorecard,
• Disadvantages or limitations of the balanced scorecard,
• Types of insights from balanced scorecard
  • Independent reflections and the ways data or insights from balanced scorecard can further be utilized for improving business performance
  • How does the financial perspective assist in evaluation of business performance
  • Reflections for business from a financial perspective,
  • How does the customer perspective assist in the evaluation of business performance
  • Reflections for business from customer perspective
  • How does the employee perspective assist in evaluation of business performance
  • Reflections for business from an employee perspective
  • How does the internal process perspective assist in the evaluation of business performance
  • Reflections for business from an internal process perspective,
• Effectivity / Effectiveness of Balanced Scorecard,
• DATA for BSC,
• When BSC can be used,
• What Facts should be kept in mind while devising the balanced scorecard Or
  • What Mistakes to be avoided while designing the Balanced scorecard?
  • 7 mistakes to be avoided while designing the balanced scorecard
• 7 point checklist for designing Balanced Scorecard