Are you struggling to deal with difficult people in your workplace? Learn to navigate these challenging situations with grace with this tailor-made program!

In this 4-hour course (2 sessions x 2 hours), experienced instructors will equip you with the knowledge and skills you need to improve your communication skills and become more effective in managing workplace conflicts. Whether you're a manager, team leader, or employee, our course will help you enhance your skills and achieve your career goals.

Course Outline:

• Skills to manage conflicts
• Build better relationships with colleagues
• Effectively communicate with difficult people
• Strategies for de-escalating conflicts
• Managing emotions
• Positive and Constructive resolving of issues

Sign up today and take the first step towards improving your workplace relationships and dealing with difficult people effectively!