Excellent communication doesn't just happen naturally. It is a product of a process, skill, climate, relationship, and hard work.

Effective communication is the cornerstone of success, both personally and professionally. Being able to clearly articulate your thoughts and ideas, listen actively, and empathize with others are all key components of effective communication. We communicate to persuade others to do something, to agree with us, or to change their behavior or attitude. Your voice is your personality.

What you will learn:

• Module 1
  • The Big Picture
    • Introduction to effective communication
    • Why & How we communicate
  • Outcome of communication
  • Models of communication
  • Importance of communication
  • Exercise for audience

• Module 2
  • Methods of communication
    • Written
    • Verbal (formal & informal)
    • Non-verbal (body language)
    • Active listening
  • Barriers in Communication

• Module 3
  • Styles of communication
  • Examples of communication
  • Exercises of above examples with audience
  • Change your vantage point
  • Power of non-verbal communication

• Module 4
  • Adding another dimension - The wonder of words
  • Faulty impressions - Look beneath the surface
  • Don't Van Gogh: Really listen
  • Feedback
  • Develop an action plan to improve communication skills