Want to learn how to be a better leader? Get started with this leadership and management masterclass!

This 15-hour (5 sessions x 3 hours), private course will provide you with insight on how to lead your team by offering guidance during unpredicted situations and observing their ability to develop and perform well together and individually.

By the end of this course, participants will be able to:

• Achieve the skill set required to supervise and manage your team members
• Manage their performance effectively by providing them with appropriate & constructive guidance
• Develop a natural leadership style that will fetch positive results from each of the team members
• Coordinate & communicate effectively in all situations at different levels
• Arrange for necessary coaching & delegation to improvise the performance of the team members

Course Outline:

• Management and Leadership:
  • Differentiate between management & leadership
  • Define the characteristics of a successful leader
  • Determine your role in team success to identify where your team members' strengths and weaknesses are
• Leadership Styles:
  • Understanding your preferred leadership style
  • Learn the techniques to adapt your style according to the situation
  • Plan & follow a particular structure for effective delegation of tasks and duties
  • Understand how the theory of motivation works for your team
• Performance Management:
  • Using the company's appraisal system to the best of its performance
  • Set an appraisal system for your team members using objective and interactive feedback
  • Setting up strategies to ease difficult conversations & discuss quarrelsome issues without damaging relationships
  • Explain the necessity for goal setting and leading your team on the path of continuous progress.
  • How to keep control over difficult conversations
• Communication:
  • Effective communication to recognize different requirements
  • Define strategies for effective communication with various people
  • Trust & rapport building is required to earn the loyalty of your team and they can be open and honest
  • Leverage questioning and listening techniques to aid operational effectiveness